Cookies Policy

What cookies are and how they work

Cookies are small text files or similar data files placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain settings and understand how visitors use different pages. Some cookies are stored only for the duration of a browsing session, while others remain on a device for a longer period or until they are deleted.

BitStarz Casino may use cookies, pixels, tags, local storage and related technologies. These technologies can perform similar functions, even where they are not technically called cookies. For simplicity, this policy uses the word cookies to cover these technologies generally.

Cookies do not normally identify you by name on their own. They may, however, be associated with information about your device, browser, account activity, website visits or preferences. Where information collected through cookies is combined with other information that can identify you, it will be handled in accordance with our Privacy Policy and applicable privacy requirements.

The cookies used on a website may change over time as features, security measures, analytics services and legal requirements develop. This policy provides a general explanation of the purposes for which cookies may be used rather than an exhaustive list of every individual cookie.

Why cookies matter

• They can help pages load correctly and allow core website features to operate.
• They can remember choices such as language, region or display preferences.
• They can support account security, fraud prevention and the detection of unusual activity.
• They can provide information about website performance and visitor interaction.
• They can help us deliver information or marketing that is more relevant to a visitor, where permitted and where applicable choices have been provided.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may be needed to maintain a secure session, process navigation between pages, remember temporary settings, protect forms, identify suspicious behaviour or maintain the stability of online services. Without these cookies, some parts of the website may not function properly.

Because these cookies support essential functions, they may not always be capable of being switched off through a cookie preference tool. You can usually block them through your browser settings, but doing so may prevent access to some features or cause pages and services to operate incorrectly.

Functional or preference cookies

Functional cookies allow the website to remember choices you make during a visit or between visits. For example, they may remember a preferred language, region, layout, display option or the status of a notification. These cookies are intended to make the website easier to use and reduce the need to repeat the same choices.

If you decline functional cookies, the website may still be available, but certain preferences may need to be selected again. The exact features affected can depend on the device, browser and version of the website being used.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website, such as which pages are viewed, how visitors move through the site, whether a page produces an error and how the website performs on different devices. This information is generally used in aggregated or pseudonymous form to understand visitor behaviour and improve design, content, reliability and usability.

Analytics information may be supplied by third-party technology providers working on behalf of the website. These providers may process information according to their own policies and contractual arrangements. Where applicable, available controls may allow you to refuse or limit analytics cookies.

Advertising and marketing cookies

Advertising or marketing cookies may be used to measure the performance of promotional communications, limit how often an advertisement is shown, understand interactions with campaigns or help present content that may be more relevant to a visitor. These cookies may allow a browser or device to be recognised across different websites or services, depending on the technology involved.

Marketing cookies are not required for basic browsing. Where consent or another form of permission is required, they will be used only in accordance with the choices available to you and applicable requirements. If you do not allow these cookies, you may still see general advertising or promotional content, but it may be less tailored to your interests.

Cookie choices and browser controls

When a cookie preference tool or banner is available, you can use it to review and manage certain categories of optional cookies. Your choices may apply to the browser or device used to make them. If you use another device, clear your cookies or change browsers, you may need to set your preferences again.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete some or all cookies, block cookies from particular websites, block third-party cookies or ask for permission before a cookie is stored. The steps differ between browsers, so you should check the help or privacy settings provided by your browser.

What happens if you disable cookies?

Disabling all cookies may affect the way the website operates. You may be unable to sign in, maintain a secure session, save preferences, use interactive features or complete certain website processes. Blocking optional cookies should have a smaller effect, but some personalised or analytical functions may no longer be available.

Deleting cookies does not necessarily delete information already collected or held by a website or service provider. It may also remove a record of your previous cookie choice, meaning that a preference notice could appear again. To limit information held by a third party, you may need to use that provider's own privacy or advertising controls.

Device and mobile settings

Mobile devices and applications may use identifiers or similar technologies instead of browser cookies. Device settings may provide controls for advertising personalisation, permissions, storage and tracking. The options available depend on the operating system, application and device. We recommend reviewing the privacy controls on each device used to access the website.

1. Open the privacy, security or site settings in your browser or device.
2. Review the list of stored cookies, permissions or website data.
3. Choose whether to allow, restrict or remove optional cookies.
4. Revisit your settings when required, particularly after clearing website data or using a different device.

Third-party services, privacy and updates

Some cookies or similar technologies may be placed by service providers that help operate, secure, analyse or improve the website. These providers may include hosting, security, analytics, payment, identity, customer support or marketing technology providers, depending on the features available at a particular time. A third party may receive technical information such as an IP address, device type, browser information, approximate location, pages viewed or interaction data.

Third-party providers may have their own privacy policies and cookie information. Their processing may be governed by terms that are separate from this policy. We take reasonable steps to work with providers in an appropriate way, but you should review the relevant third-party information if you want to understand how a particular provider handles data or how to opt out of its services.

Cookies may also be used to help protect the website and its users from fraud, account misuse, automated attacks and other security risks. Security-related information may be reviewed with other technical and account information for prevention, investigation and compliance purposes. These activities may continue where necessary to protect the service, even if optional analytics or marketing cookies are not accepted.

Relationship with the Privacy Policy

Our Privacy Policy explains more broadly how personal information may be collected, used, disclosed, stored and protected. It also describes available privacy rights and choices. Where this Cookies Policy and the Privacy Policy address the same subject, the more specific information about cookies should be read together with the broader privacy information.

If you have a question about cookies, privacy or your preferences, please use the support or contact options made available on the BitStarz Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless it is specifically requested through an approved support process.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. You should check this page from time to time so that you remain informed about how cookies and similar technologies may be used.

By using the website after an updated policy has been published, you acknowledge the updated information, subject to any consent requirements and choices presented through the website. If you do not agree with the use of optional cookies, you can manage those choices through the available controls or your browser settings.