- OperatorGareton B.V.
- Established2014
- Games4,000+
- Providers79
Choosing between crypto and fiat for a withdrawal
The first choice is the currency you want to receive. BitStarz supports both cryptocurrency and fiat currency, including AUD for Australian players. Crypto withdrawals have the shortest stated processing window, while fiat withdrawals follow a separate verification process.
Your payment route also affects what you need to prepare. A crypto request can involve a network fee, even though BitStarz itself charges no withdrawal fee. A fiat request requires KYC information, so it is worth having your personal and payment details ready before you submit it.
- Choose crypto if you want to withdraw in an accepted digital currency and use the crypto processing route.
- Choose fiat if you want to receive an accepted currency such as AUD, USD, EUR, CAD, JPY, NOK, NZD or RUB.
- Keep the currency and payment details of your selected method in front of you when completing the request.
- Check any active promotional terms separately from the withdrawal timing and payment rules.
Crypto withdrawals: about 10 minutes, 0% fees and no limits
Crypto is the quickest withdrawal route advertised by BitStarz. Crypto withdrawals are processed within approximately 10 minutes, carry 0% fees from the casino and have no withdrawal limits.
| Item | What applies |
|---|---|
| Processing | Approximately 10 minutes |
| BitStarz fee | 0% |
| Withdrawal limit | No withdrawal limits |
| Network costs | Network fees may apply |
The 0% fee refers to charges from BitStarz. Cryptocurrency networks can apply their own transaction costs, so the amount arriving in your wallet can reflect that network charge. That is separate from the casino's withdrawal fee.
Supported cryptocurrencies include BTC, ETH, LTC, DOGE, BCH and USDT, along with additional currencies such as Cardano, Ripple, Polkadot, Solana, Polygon, Tron, Avalanche and Binance Coin. Crypto deposits are processed instantly, but the approximately 10-minute figure applies specifically to crypto withdrawals.
Fiat withdrawals: the processing window and KYC documents
Fiat withdrawals may take up to 24 hours, with some processing times extending to 1-3 business days. The route also requires KYC verification, which means BitStarz collects identity, address and payment information before the fiat withdrawal process is complete.
The information collected for KYC includes the following:
Financial and transactional data is retained for a minimum of five years under anti-money laundering regulations. That record-keeping requirement sits alongside the KYC and AML procedures used for account and payment checks.
Fiat timing has two parts
Allow for both the KYC stage and the payment-processing window when you choose a fiat withdrawal. The stated window is up to 24 hours, although some processing times can reach 1-3 business days.
Withdrawal fees, currencies and win limits explained
BitStarz does not charge fees on deposits or withdrawals. The exception to keep in mind is cryptocurrency network costs, which may apply outside the casino's own fee structure.
| Category | Details | What it means for you |
|---|---|---|
| Fiat currencies | AUD, USD, EUR, CAD, JPY, NOK, NZD and RUB | You can use an accepted fiat currency shown for your payment route. |
| Cryptocurrencies | BTC, ETH, LTC, DOGE, BCH, USDT and additional cryptocurrencies | Crypto payments use the processing route described above. |
| Crypto withdrawal limit | No withdrawal limits | Crypto withdrawals do not have a withdrawal limit. |
| Winnings | No limit on winnings | There is no stated cap on how much you can win. |
| Casino withdrawal fee | No fees charged by BitStarz | Network fees may still apply to crypto transactions. |
It helps to separate a win limit from a withdrawal limit. BitStarz states that there is no limit on winnings, while crypto withdrawals have no withdrawal limits. For a fiat request, use the payment option and amount shown in the cashier for your account.
If you are moving from a Bonuses offer, remember that promotional rules are separate from the payout timetable. The welcome package uses 40× wagering on the bonus amount and a $5 maximum bet while the bonus is active, while free spin winnings also carry 40× wagering.
How to request a withdrawal step by step
The exact screens can depend on the payment route you choose, but the process follows a simple order. Taking a minute to check the currency and verification requirements first can save you from having to repeat a step.
- Sign in to your account
Use your standard username and password to access the account connected to your balance.
- Open the withdrawal area
Go to the cashier or payment section and choose the withdrawal option available for your account.
- Select crypto or fiat
Pick the currency and payment method you want to use. Crypto options include BTC, ETH, LTC, DOGE, BCH and USDT, while AUD is among the supported fiat currencies.
- Enter the requested payment details
Provide the account, wallet or payment information requested for the selected method. Check the details before confirming the request.
- Complete KYC for a fiat request
Fiat withdrawals require KYC information, including identity, address and payment details. Submit the requested documents and information through the account process.
- Confirm and allow processing time
Review the request, including any crypto network cost, then confirm it. Crypto withdrawals are processed within approximately 10 minutes; fiat requests may take up to 24 hours, with some taking 1-3 business days.
Check the destination before confirming
A quick review of the selected currency and payment details is a sensible final step. It is much easier to correct an entry before confirmation than after a payment request has been sent.
Ready to choose your payout route?
Use the cashier to select crypto or fiat, then keep the relevant timing and verification steps beside you while you complete the request.
VIP withdrawals: priority processing and unrestricted amounts
VIP players receive a different withdrawal service. VIP withdrawals allow unrestricted amounts and receive prioritised processing.
VIP status is by invitation only. The VIP Program also includes a dedicated manager available 24/7 through WhatsApp, Skype and email. Each VIP manager has more than a decade of experience in the gaming industry, giving invited members a direct support contact for payment questions.
- Unrestricted VIP withdrawal amounts
- Prioritised processing
- 24/7 support through a dedicated VIP manager
- Support via WhatsApp, Skype and email
- No maximum cashout for VIP members
VIP treatment does not change the basic distinction between crypto and fiat. A fiat withdrawal still uses the fiat verification route, while crypto payments remain subject to possible network fees.
Security and practical checks before you cash out
Financial transactions at BitStarz are protected with SSL encryption. Two-factor authentication is also available, adding another account-security option alongside the standard username and password login.
KYC and anti-money laundering procedures apply to the payment operation, with KYC required for fiat withdrawals. Self-exclusion tools are available as well, so you can take a break from play if gambling no longer feels like the right entertainment choice.
A withdrawal is not a reason to chase losses
Gambling uses real money and outcomes are not guaranteed. Treat a payout as a payment decision, not as a reason to keep wagering beyond the budget you set for entertainment.
Withdrawal: your questions
How long does a BitStarz crypto withdrawal take?
Crypto withdrawals are processed within approximately 10 minutes. The casino charges 0% withdrawal fees, although a cryptocurrency network fee may apply.
Are crypto withdrawals limited?
No. BitStarz states that crypto withdrawals have no withdrawal limits.
How long do fiat withdrawals take?
Fiat withdrawals may take up to 24 hours. Some processing times can extend to 1-3 business days.
Is KYC required for a fiat withdrawal?
Yes. Fiat withdrawals require KYC verification, which includes information such as your full name, date of birth, identification documents, residential address and payment details.
Does BitStarz charge withdrawal fees?
BitStarz charges no fees on deposits or withdrawals. Crypto network fees may still apply to cryptocurrency transactions.
Can I withdraw in Australian dollars?
AUD is one of the supported fiat currencies. Other supported fiat currencies include USD, EUR, CAD, JPY, NOK, NZD and RUB.
Do VIP players receive faster withdrawals?
VIP withdrawals receive prioritised processing and allow unrestricted amounts. VIP status is by invitation only.
Is there a limit on winnings?
BitStarz states that there is no limit on winnings. Crypto withdrawals also have no withdrawal limits.
